I will be presenting the Syllk model at the 2015 AIPM conference. Looking forward to sharing with the PM Community. More updates to follow…
Application of a Systemic Lessons Learned Knowledge Model for Organisational Learning through Projects
A significant challenge for organisations is to ensure that lessons are learned and that mistakes of the past are not repeated. Both the knowledge and project management literature suggests that the lessons learned process in practice rarely happens, and when it does it is usually concerned with lessons identification rather than organisational learning taking place. It appears that there are limited models for management to use to conceptualise what organisational learning is and therefore how to enable it. This paper describes how a Systemic Lessons Learned Knowledge (Syllk) model (a variation of the Swiss cheese model) can enable project organisations to conceptualise how they can learn from past project experiences and distribute successful project know-how across an organisational network of elements such as learning, culture, social, technology, process and infrastructure.
Keywords: Project Management; Knowledge Management; Lessons Learned; Organisational Learning, Action Research, Syllk model