Articles, books and internet

The following articles, books and internet references have been reviewed and used in my PhD thesis:

‘Lessons Learned and Otherwise’,  2000, Publishers Weekly, vol. 247, no. 33, p. 344.

‘Lessons from 2001’,  2004, Library & Information Update, vol. 3, no. 12, pp. 12-.

‘Lessons learned from implementing an electronic records management system’,  2005, Records Management Journal, vol. 15, no. 3, pp. 150-7.

‘Useful lessons learned’,  2005, Library & Information Update, vol. 4, no. 6, pp. 3-.

Lessons Learned,  2011, ProjectSmart.co.uk, viewed 19 March 2011, <http://www.projectsmart.co.uk/lessons-learned.html>.

Abril & Muller 2009, ‘Lessons Learned as Organizational Project Memories’, in JP Girard (ed.), Building organizational memories : will you know what you knew?, Information Science Reference, Hershey, PA.

Ackoff, R 1989, ‘From data to wisdom’, Journal of Applied Systems Analysis, vol. 16, pp. 3–9.

Ackoff, R, Addison, H & Bibb, S 2007, Management F-laws: How organizations really work, Triarchy Pr.

Ackoff, R, Addison, H & Carey, A 2010, Systems Thinking for Curious Managers with 40 New Management f-Laws, Triarchy Press.

Adenfelt, M & Lagerström, K 2006, ‘Enabling knowledge creation and sharing in transnational projects’, International journal of project management, vol. 24, no. 3, pp. 191-8.

Ajmal & Koskinen 2008, ‘Knowledge transfer in project based organizations: An organizational culture perspective’, Project Management Journal, vol. 39, no. 1, pp. 7-15.

Ajmal, Kekäle & Takala 2009, ‘Cultural impacts on knowledge management and learning in project-based firms’, Vine, vol. 39, no. 4, pp. 339-52.

Ajmal, Helo & Kekäle 2010, ‘Critical factors for knowledge management in project business’, Journal of Knowledge Management, vol. 14, no. 1, pp. 156-68.

Alavi, M & Leidner, DE 1999, ‘Knowledge management systems: issues, challenges, and benefits’, Communications of the AIS, vol. 1, no. 2es, p. 1.

—- 2001, ‘Review: Knowledge management and knowledge management systems: Conceptual foundations and research issues’, MIS Quarterly, pp. 107-36.

Algeo, C 2011, DO YOU SEE WHAT I SEE: A PROJECT MANAGERS’ KNOWLEDGE NIGHTMARE Sydney, Australia,
.

—- 2013, 11th edition of Designing Research to Understand Knowledge Exchange among Project Managers.

Alhawari, S, Karadsheh, L, Nehari Talet, A & Mansour, E 2012, ‘Knowledge-Based Risk Management framework for Information Technology project’, International Journal of Information Management, vol. 32, no. 1, pp. 50-65.

Al-Mashari, M 2001, ‘Process orientation through enterprise resource planning (ERP): a review of critical issues’, Knowledge and Process Management, vol. 8, no. 3, pp. 175-85.

Altrichter, H, Kemmis, S, McTaggart, R & Zuber-Skerritt, O 2002, ‘The concept of action research’, Learning Organization, The, vol. 9, no. 3, pp. 125-31.

Alwabel, S, Ahmed, A, Zairi, M & Management, UoBSo 2006, ‘The Evolution of ERP and its Relationship with E-business’, International Journal of Enterprise Information Systems, vol. 2, no. 4, pp. 58-76.

Anbari, FT, Carayannis, EG & Voetsch, RJ 2008, ‘Post-project reviews as a key project management competence’, Technovation, vol. 28, no. 10, pp. 633-43.

Andersson, A & Muller, R 2007, ‘Containing transaction costs in ERP implementation through identification of strategic learning projects’, Project Management Journal, vol. 38, no. 2, p. 84.

Andrews, K 2011, Knowable, <www.knowable.com.au>.

Andriessen, JHE & Fahlbruch, B 2004, How to manage experience sharing : from organisational surprises to organisational knowledge, 1st edn, Elsevier, Amersterdam ; Boston.

Anumba, CJ, Egbu, CO & Carrillo, PM 2005, Knowledge management in construction, Blackwell Pub., Oxford ; Malden, MA.

APQC 2010, Cutting the Cost of Not Knowing: Lessons Learned Systems People Really Use, www.apqc.org, Houston, TX, <http://www.apqc.org/knowledge-base/download/33783/a%3A1%3A%7Bi%3A1%3Bs%3A1%3A%222%22%3B%7D/176155.pdf?destination=node/33783>.

—- 2012, Putting Knowledge in the Flow of Work, 978-1-60197-178-4, APQC, Texas.

Ardichvili, A, Page, V & Wentling, T 2003, ‘Motivation and barriers to participation in virtual knowledge-sharing communities of practice’, Journal of Knowledge Management, vol. 7, no. 1, pp. 64-77.

Argyris, C 1994, ‘Good Communication That Blocks Learning. (cover story)’, Harvard business review, vol. 72, no. 4, p. 77.

—- 1999, On organizational learning, 2nd edn, Blackwell Business, Oxford ; Malden, Mass.

Armbrecht, F, Chapas, RB, Chappelow, CC, Farris, GF, Friga, PN, Hartz, CA, McIlvaine, ME, Postle, SR & Whitwell, GE 2001, ‘Knowledge management in research and development’, Research-Technology Management, vol. 44, no. 4, pp. 28-48.

Arnold, S 2002, ‘Lessons Learned from the worlds best retailers’, Ínternational Journal of Retail & Distribution Management, vol. 30, no. 11, pp. 562-70.

Atkinson, R, Crawford, L & Ward, S 2006, ‘Fundamental uncertainties in projects and the scope of project management’, International journal of project management, vol. 24, no. 8, pp. 687-98.

Aubert, B, Patry, M & Rivard, S 2001, ‘Managing IT outsourcing risk: lessons learned’, Cahier du GReSI no, vol. 1, p. 11.

Auditor-General 2003, REPORT ON PUBLIC SECTOR AGENCIES
Results of special reviews and 30 June 2002 financial statement audits, No. 4 Session 2003 edn, Government Printer for the State of Victoria.

Bailey, C & Clarke, M 2001, ‘Managing knowledge for personal and organisational benefit’, Journal of Knowledge Management, vol. 5, no. 1, pp. 58-68.

Bakker, RM, Cambré, B, Korlaar, L & Raab, J 2010, ‘Managing the project learning paradox: A set-theoretic approach toward project knowledge transfer’, International journal of project management.

Baldry, D 1998, ‘The evaluation of risk management in public sector capital projects’, International journal of project management, vol. 16, no. 1, pp. 35-41.

Bale, J 1998, ‘AUSINET: a study in lessons learned from history (or not, as the case may be…)’, Online Currents, vol. 13, no. 4, pp. 2-4;.

Ball, DL 2004, ‘FACILITATION OF ACTION LEARNING GROUPS: AN ACTION RESEARCH INVESTIGATION’, University of New South Wales.

Barnes, S 2011, Aligning People, Process
and Technology in
Knowledge Management, ark group in association with Inside Knowledge, 26/03/13, 978-1-907787-54-6.

Baron, J 1998, Judgment misguided : intuition and error in public decision making, Oxford University Press, New York.

Baron, RA 1998, Psychology, 4th edn, Allyn and Bacon, Boston.

Bartsch, V, Ebers, M & Maurer, I 2013, ‘Learning in project-based organizations: The role of project teams’ social capital for overcoming barriers to learning’, International journal of project management, vol. 31, no. 2, pp. 239-51.

Basili, V, McGarry, F, Pajerski, R & Zelkowitz, M 2002, ‘Lessons learned from 25 years of process improvement: the rise and fall of the NASA software engineering laboratory’, paper presented to ICSE Orlando, Florida.

Bednar, M, Brisson, R & Hewes, J 2000, ‘Pursuing the Three Ts: How Total Quality Management, Technology, and Teams Transformed the Cataloging Department at Penn State’, Cataloging & Classification Quarterly, vol. 30, no. 2/3, p. 241.

Begun, JW, Zimmerman, B & Dooley, K 2003, ‘Health care organizations as complex adaptive systems’, Advances in health care organization theory, vol. 253, p. 288.

Bellini, E & Canonico, P 2008, ‘Knowing communities in project driven organizations: Analysing the strategic impact of socially constructed HRM practices’, International journal of project management, vol. 26, no. 1, pp. 44-50.

Bergin, M 2004, ‘The Lessons I Never Meant to Learn’, Knowledge Quest, vol. 32, no. 3, pp. 15-7.

Berry, K 2010, ‘A META-ANALYSIS OF HUMAN FACTORS ANALYSIS AND CLASSIFICATION SYSTEM CAUSAL FACTORS: ESTABLISHING BENCHMARKING STANDARDS AND HUMAN ERROR LATENT FAILURE PATHWAY ASSOCIATIONS IN VARIOUS DOMAINS’, Clemson University.

Best, JB 1989, Cognitive psychology, 2nd edn, West Pub. Co., St. Paul.

Bettiol, M & Sedita, SR 2011, ‘The role of community of practice in developing creative industry projects’, International journal of project management, vol. 29, no. 4, pp. 468-79.

Bettoni, M, Bernhard, W, Borter, F & Dönnges, G 2007, ‘The yellow tool–Making yellow pages more social and visible’, paper presented to Proceedings of the 8th European conference on knowledge management (ECKM 2007). academic Publishing, Reading Ma.

Billows, R 2010, Post-Project Reviews:Lessons Never Learned, 4pm.com, viewed 20 October 2010, <http://4pm.com/articles/project_lessons_learned.pdf>.

Birnbach DJ, RL, Williams L, Fitzpatrick M, Lubarsky DA, Menna JD 2013, ‘A Framework for Patient Safety: A Defense Nuclear Industry Based High-Reliability Model’, Joint Commission Journal on Quality and Patient Safety, vol. 39, no. 5, pp. 233-40.

Blackman & Henderson 2001, Does A Learning Organisation Facilitate Knowledge Acquisition And Transfer? , 1, Waikato Management School (WMS) at the University of Waikato, New Zealand, viewed 2 January, 2012, <http://www.mngt.waikato.ac.nz/ejrot/EJROT(newdesign)Vol7_1_front.asp>.

Boeing 2008, ‘Lessons Learned’, PR-BDA-439.

Boh, WF 2007, ‘Mechanisms for sharing knowledge in project-based organizations’, Information and Organization, vol. 17, no. 1, pp. 27-58.

Bontis, N & Serenko, A 2009, ‘A follow-up ranking of academic journals’, Journal of Knowledge Management, vol. 13, no. 1, pp. 16-26.

Booker, LD, Bontis, N & Serenko, A 2008, ‘The relevance of knowledge management and intellectual capital research’, Knowledge and Process Management, vol. 15, no. 4, pp. 235-46.

Bosch-Sijtsema & Postma 2006, Knowledge transfer in project-based environments: a study on innovation projects in the construction industry., University of Warwick, Coventry, 20-22 March 2006.

Bose, R 2003, ‘Knowledge management-enabled health care management systems: capabilities, infrastructure, and decision-support’, Expert systems with applications, vol. 24, pp. 59-71.

Bowersox, N 2009, ‘Downsizing and Building Organizational Memory’, in JP Girard (ed.), Building organizational memories : will you know what you knew?, Information Science Reference, Hershey, PA.

Bransford, J, Brown, AL, Cocking, RR, Donovan, S & Pellegrino, JW 2000, How people learn brain, mind, experience, and school, Expanded ed. edn, National Academy Press, Washington DC, 0309070368 (pbk.), <http://ezproxy.usq.edu.au/login?url=http://site.ebrary.com/lib/unisouthernqld/Doc?id=10038789>.

Bresnen, Goussevskaia & Swan 2004, ‘Embedding new management knowledge in project-based organizations’, Organization Studies, vol. 25, no. 9, p. 1535.

Bresnen, Edelman, Newell, Scarbrough & Swan 2003, ‘Social practices and the management of knowledge in project environments’, International journal of project management, vol. 21, no. 3, pp. 157-66.

Briner 1999, ‘The costs, benefits, and limitations of organizational level stress interventions’, Journal of Organizational Behavior, vol. 20, no. 5, pp. 647-64.

Briner, W, Geddes, M & Hastings, C 1996, Project leadership, 2nd edn, Gower, Hampshire ; Brookfield, Vt.

Brouwer, G 2011, Own motion investigation into ICT-enabled projects, Victorian Ombudsman, Victorian Government Printer, Melbourne, <http://www.ombudsman.vic.gov.au/resources/documents/Investigation_into_ICT_enabled_projects_Nov_2011.pdf>.

Brown, E 2008, Improving Knowledge in Projects, 4 May, 2008, <http://ericbrown.com/improving-knowledge-in-projects.htm>.

Brown, CV 2009, Managing information technology, 6th edn, Pearson Education, Upper Saddle River, N.J. ; Harlow.

Brown, K, Waterhouse, J & Flynn, C 2003, ‘Change management practices: is a hybrid model a better alternative for public sector agencies?’, International Journal of Public Sector Management, vol. 16, no. 3, pp. 230-41.

Brydon-Miller, M, Greenwood, D & Maguire, P 2003, ‘Why action research?’, Action research, vol. 1, no. 1, pp. 9-28.

Bullmore, E & Sporns, O 2009, ‘Complex brain networks: graph theoretical analysis of structural and functional systems’, Nature Reviews Neuroscience, vol. 10, no. 3, pp. 186-98.

Burford, S & Ferguson, S 2009, ‘Managing Knowledge by Intention: the role of standards, frameworks and models’, actKM Online Journal of Knowledge Management, vol. 5, no. 1.

—- 2011, ‘The Adoption Of Knowledge Management Standards And Frameworks In The Australian Government Sector’, Journal of Knowledge Management Practice, vol. 12, no. 1.

Burns, AT, Acar, W & Datta, P 2011, ‘A qualitative exploration of entrepreneurial knowledge transfers’, Journal of Knowledge Management, vol. 15, no. 2, pp. 270-98.

Busby, JS 1999, ‘An Assessment of Post-Project Reviews’, Project Management Journal, vol. 30, no. 3, p. 23.

Caniparoli, J 2007, The Closeout Phase, Learning Lessons from Projects, 15 June 2007.

Cantoni, F & Salmela, H 2004, ‘FIWIS 2004 ‘, The Finnish-Italian Workshop on Information Systems.

Carpenter, S & Rudge, S 2003, ‘A self-help approach to knowledge management benchmarking’, Journal of Knowledge Management, vol. 7, no. 5, pp. 82-95.

Carrillo, Ruikar & Fuller. 2013, ‘When will we learn? Improving lessons learned practice in construction’, International journal of project management, vol. 31, pp. 567-78.

—- 2013, ‘When will we learn? Improving lessons learned practice in construction’, International journal of project management, vol. (in press).

Carroll, JS 2004, ‘Knowledge management in high-hazard industries’, Accident Precursor Analysis and Management, pp. 127-36.

Carugati, A 2004, ‘BOUNDARY OBJECTS IN INFORMATION SYSTEMS DEVELOPMENT’, FIWIS 2004 The Finnish-Italian Workshop on Information Systems.

Casalino & Negri 2004, ‘INFORMATION SYSTEMS DISCIPLINE: HOW DISTANCE LEARNING CAN IMPROVE TEACHING METHODS?’, FIWIS 2004 The Finnish-Italian Workshop on Information Systems.

Cassagne, S 2006, ‘Insurance Lessons Learned From Katrina’, Mississippi Libraries, vol. 70, no. 1, pp. 1-.

Cater-Steel, A & Al-Hakim, L 2009, Information systems research methods, epistemology, and applications, Information Science Reference ;
Eurospan distributor, Hershey, Pa.
London.

Cavaleri, S, Firestone, J & Reed, F 2012, ‘Managing project problem-solving patterns’, International Journal of Managing Projects in Business, vol. 5, no. 1, pp. 125-45.

Chang, K-c, Yen, H-W, Chiang, C-C & Parolia, N 2013, ‘Knowledge contribution in information system development teams: An empirical research from a social cognitive perspective’, International journal of project management, vol. 31, no. 2, pp. 252-63.

Chang-Albitres, C & Krugler, P 2005, A Summary of Knowledge Management Information gathered from Literature, Web sites, and State Departments of Transportation (0-4505-P1), The Texas Texas Transportation Institute A&M University System, Texas, <http://tti.tamu.edu/documents/0-4505-P1.pdf>.

Checkland, P & Scholes, J 1990, Soft systems methodology in action, Wiley, New York.

Chesterman 2013, Queensland Health Payroll System Commission of Inquiry, www.healthpayrollinquiry.qld.gov.au, <

http://www.parliament.qld.gov.au/documents/tableOffice/TabledPapers/2013/5413T2967.pdf>.

Cheung, CF, Li, M, Shek, W, Lee, W & Tsang, T 2007, ‘A systematic approach for knowledge auditing: a case study in transportation sector’, Journal of Knowledge Management, vol. 11, no. 4, pp. 140-58.

Chiles, JR 2001, Inviting disaster : lessons from the edge of technology : an inside look at catastrophes and why they happen, 1st edn, HarperBusiness, New York.

Chiu, RC 2004, ‘From myth to reality: lessons learned from the first experiments’, Int J Cardiol, vol. 95 Suppl 1, pp. S3-4.

Chua, A & Lam, W 2005, ‘Why KM projects fail: a multi-case analysis’, Journal of Knowledge Management, vol. 9, no. 3, pp. 6-17.

CIB 2010, ‘W102 – Information and knowledge Management in Building’, paper presented to 189th CIB World Building Congress, Salford, UK, 10-13 May.

Cicmil, S, Williams, T, Thomas, J & Hodgson, D 2006, ‘Rethinking Project Management: Researching the actuality of projects’, International journal of project management, vol. 24, no. 8, pp. 675-86.

Cieslak, TJ 2003, ‘Lessons learned’, Disaster Manag Response, vol. 1, no. 4, pp. 98-9.

Clarke, S 2013, ‘Safety leadership: A meta-analytic review of transformational and transactional leadership styles as antecedents of safety behaviours’, Journal of Occupational and Organizational Psychology, vol. 86, pp. 22-49.

CMO 2000, An organisation with a memory, <http://www.dh.gov.uk/en/Publicationsandstatistics/Publications/PublicationsPolicyAndGuidance/DH_4065083>.

Collis, J & Hussey, R 2009, Business research : a practical guide for undergraduate & postgraduate students, 3rd edn, Palgrave Macmillan, Hampshire, UK ; New York, NY.

Collison & Parcell 2004, Learning to Fly Practical Knowledge Management from Leading and Learning Organizations, Capstone.

Connelly, C & Kelloway, E 2003, ‘Predictors of employees’ perceptions of knowledge sharing cultures’, Leadership & Organization Development Journal, vol. 24, no. 5, pp. 294-301.

Connor, E & Frumento, KS 2005, ‘Knowledge Management Lessons Learned: What Works and What Doesn’t’, Medical Reference Services Quarterly, vol. 24, no. 3, pp. 121-2.

Cooke-Davies, T 2001, ‘Project closeout management: more simply saying good-bye and moving on’, in J Knutson (ed.), Project management for business proffesionals – a comprehensive guide, John Wiley & Sons, New York, USA.

Cooke-Davies, T, Cicmil, S, Crawford, L & Richardson, K 2007, ‘Mapping the Strange Landscape of Complexity Theory, and Its Relationship to Project Management’, Project Management Journal, vol. 38, no. 2, pp. 50-61.

Cooke-Davies, T, Crawford, L, Patton, J, Stevens, C & Williams, T (eds) 2011, Aspects of complexity: managing projects in a complex world, Project Management Institue Inc, Newtown Square, Pennsylvania.

Corbitt, G & Mensching, J 2000, ‘Integrating SAP R/3 into a College of Business curriculum: Lessons learned’, Information Technology & Management, vol. 1, no. 4, pp. 247-58.

Coughlan, P & Coghlan, D 2002, ‘Action research for operations management’, International journal of operations & production management, vol. 22, no. 2, pp. 220-40.

Courtright, C 2004, ‘Which Lessons Are Learned? Best Practices and World Bank Rural Telecommunications Policy’, Information Society, vol. 20, no. 5, pp. 345-56.

Cowles, T 2004, Criteria for Lessons Learned (LL), Denver, Colorado, 16 November.

Crandall, M & Williams, ME 1998, ‘Intranet case study: Boeing’, Proceedings of the National Online Meeting, vol. 19, no. 1, pp. 85-94.

Crawford, L & Cooke-Davies, T 2012, Best Industry Outcomes, Project Management Institue Inc, Newtown Square, Pennsylvania.

Crawford, L, Morris, P, Thomas, J & Winter, M 2006, ‘Practitioner development: From trained technicians to reflective practitioners’, International journal of project management, vol. 24, no. 8, pp. 722-33.

Cross, R, Israelit, SB, Prahalad, CK, Sanchez, R, Cohen, WM, Cross, R, Leonard-Barton, D, Guild, JM, Brown, JS, Lave, J, Baird, L, Edmondson, AC, Isaacs, W, Argyris, C, Daudelin, MW & Kolb, D 2000, Strategic learning in a knowledge economy : individual, collective, and organizational learning process, Butterworth Heinemann, Boston, MA; Oxford.

Dahlin, R & Hix, C 2001, ‘Lessons Learned at Lunch’, Publishers Weekly, vol. 248, no. 31, p. 32.

Daley, BJ, Cañas, A, Novak, J & González, F 2004, ‘Concept maps: Theory, methodology, technology’.

Dalkir, K 2013, Knowledge management in theory and practice, Routledge.

Dando 2010, LES50NS ”Learn from the world’s foremost business leaders”, Fifty Lessons Ltd, viewed 5 Septemeber 2010 <http://resguide.usq.edu.au/index.php?type=databases&route=direct&ID=252 >.

Daniel, H 2005, ‘THE PROJECT PIPELINE making the Internet connection in the classroom’, Information Searcher, vol. 15, no. 3, pp. 16-23.

Davenport, TH & Prusak, L 1998, Working knowledge : how organizations manage what they know, Harvard Business School Press, Boston, Mass.

Davenport, T & Prusak, L 2000, Working knowledge: How organizations manage what they know, Harvard Business Press.

Davenport, T, Jarvenpaa, S & Beers, M 1996, ‘Improving knowledge work processes’, Sloan Management Review, vol. 37, pp. 53-66.

Davenport, T, De Long, D & Beers, M 1999, ‘Successful knowledge management projects’, The Knowledge Management Yearbook 1999-2000, pp. 89–107.

Davidson, P & Rowe, J 2009, ‘Systematising knowledge management in projects’, International Journal of Managing Projects in Business, vol. 2, no. 4, pp. 561-76.

Day, RE 2005, ‘Clearing up “implicit knowledge”: Implications for knowledge management, information science, psychology, and social epistemology’, Journal of the American Society for Information Science and Technology, vol. 56, no. 6, pp. 630-5.

De La Rue, K 2011, Archive for the ‘Knowledge Mgt’ Category, viewed 18 July 2011, <http://delarue.net/blog/>.

De Nito, Canonico & Mangia 2004, ‘HOW TO INTERPRET A KNOWLEDGE MANAGEMENT PROJECT’, FIWIS 2004 The Finnish-Italian Workshop on Information Systems.

de Waal, A & Counet, H 2009, ‘Lessons learned from performance management systems implementations’, International Journal of Productivity and Performance Management, vol. 58.

—- 2009, ‘Lessons learned from performance management systems implementations’, International Journal of Productivity and Performance Management, vol. 58.

Deane, G 2005, ‘Lasting Lessons in Leadership’, Public Libraries, vol. 44, no. 3, pp. 163-8.

Decker, B, Landaeta, RE & Kotnour, TG 2009, ‘Exploring the relationships between emotional intelligence and the use of knowledge transfer methods in the project environment’, Knowledge Management Research & Practice, vol. 7, no. 1, pp. 15-36.

Dekker, S 2007, Just culture : balancing safety and accountability, Ashgate, Aldershot, England ; Burlington, VT.

—- 2009, ‘Just culture: who gets to draw the line ‘, Cognition, Technology & Work, vol. 11, no. 3, pp. 177-85.

DeRosa, JK & Rebovich, J 2011, Patterns of Success in Systems Engineering: Acquisition of IT-Intensive Government Systems, MITRE CORP BEDFORD MA.

Dick, B 2002, ‘Postgraduate programs using action research’, Learning Organization, The, vol. 9, no. 4, pp. 159-70.

Dikmen, I, Birgonul, M, Anac, C, Tah, J & Aouad, G 2008, ‘Learning from risks: A tool for post-project risk assessment’, Automation in construction, vol. 18, no. 1, pp. 42-50.

Dillman, D 1978, Mail and telephone surveys, Wiley New York.

Disterer, G 2002, ‘Management of project knowledge and experiences’, Journal of Knowledge Management, vol. 6, no. 5, pp. 512-20.

Dixon, N 2000, Common Knowledge – How Companies Thrive by Sharing What They Know, Harvard Business School Press, Boston, Massachusetts.

Drouin, Müller & Sankaran 2013, Novel Approaches to Organizational Project Management Research, Narayana Press, 978‑87‑630‑0288‑2.

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Duffield, S & Whitty, SJ 2012, ‘A systemic lessons learned and captured knowledge (SLLCK) model for project organizations.’, paper presented to 9th Project Management Australia Conference, Sebel and Citigate Albert Park, Melbourne, 15-16 August 2012.

Duhon, H 2009, ‘Why We Don’t Learn All We Should From HAZOPs’.

Dunckley & Roff-Wexler 2009, ‘Valuing a Multiplicity of Views’, in JP Girard (ed.), Building organizational memories : will you know what you knew?, Information Science Reference, Hershey, PA.

Durant-Law, G 2005, ‘Soft systems methodology and grounded theory combined – a knowledge management research approach?’, paper presented to actKM Sixth Annual Conference 2005.

Dvir, D & Shenhar, A 2011, ‘What great projects have in common’, MIT Sloan Management Review, vol. 52, no. 3, pp. 18-21.

Dyer, J 2012, NASA AEROSPACE SAFETY ADVISORY PANEL, Annual Report 2011, Washington, DC, <http://oiir.hq.nasa.gov/asap/documents/2011_ASAP_Annual_Report.pdf>.

Edwards, J, Handzic, M, Carlsson, S & Nissen, M 2003, ‘Knowledge management research & practice: visions and directions’, Knowledge Management Research &# 38; Practice, vol. 1, no. 1, pp. 49-60.

—- 2003, ‘Knowledge management research & practice: visions and directions’, Knowledge Management Research & Practice, vol. 1, no. 1, pp. 49-60.

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Elf, M, Engström, MS & Wijk, H 2012, ‘An assessment of briefs used for designing healthcare environments: a survey in Sweden’, Construction Management and Economics, vol. 30, no. 10.

Ellis, K 2013, ‘Hard Lessons and Lean Engineering’, NASA ASK Magazine, vol. Spring 2013, pp. 5-10.

Elo, S & Kyngäs, H 2008, ‘The qualitative content analysis process’, Journal of advanced nursing, vol. 62, no. 1, pp. 107-15.

Engwall, M 2003, ‘No project is an island: linking projects to history and context’, Research policy, vol. 32, no. 5, pp. 789-808.

Eppler, MJ & Sukowski, O 2000, ‘Managing team knowledge: Core processes, tools and enabling factors’, European Management Journal, vol. 18, no. 3, pp. 334-41.

Eskerod, P & Skriver, HJ 2007, ‘Organizational culture restraining in-house knowledge transfer between project managers—A case study’, Project Management Journal, vol. 38, no. 1, pp. 110-22.

Esteves, J & Bohórquez, V 2007, ‘An updated ERP systems annotated bibliography: 2001-2005’, Communications of the AIS, vol. 19, no. 18, pp. 386-446.

EUROCONTROL 2006, REVISITING THE « SWISS CHEESE » MODEL OF ACCIDENTS, <http://publish.eurocontrol.int/eec/gallery/content/public/document/eec/report/2006/017_Swiss_Cheese_Model.pdf>.

Ewusi-Mensah, K 1997, ‘Critical issues in abandoned information systems development projects’, Communications of the ACM, vol. 40, no. 9, pp. 74-80.

Ewusi-Mensah, K & Przasnyski, Z 1995, ‘Learning from abandoned information systems development projects’, Journal of Information Technology, vol. 10, no. 1, pp. 3-14.

Farrell, LA 1993, ‘Lessons learned (in records management)’, Records Management Quarterly, vol. 27, no. 4, pp. 24-7.

Fearnside, R 2003, Implementation of RMIT University’s academic management system, viewed 8 October 2010, <http://www.intosaiitaudit.org/intoit_articles/18p18top21.pdf>.

Fenwick, T 2008, ‘Understanding Relations of Individual—Collective Learning in Work: A Review of Research’, Management Learning, vol. 39, no. 3, pp. 227-43.

Fernie, S, Green, SD, Weller, SJ & Newcombe, R 2003, ‘Knowledge sharing: context, confusion and controversy’, International journal of project management, vol. 21, no. 3, pp. 177-87.

—- 2003, ‘Knowledge sharing: context, confusion and controversy’, International journal of project management, vol. 21, no. 3, pp. 177-87.

Fiol, CM & Lyles, MA 1985, ‘Organizational learning’, The Academy of Management Review, vol. 10, no. 4, pp. 803-13.

Firestone, J & McElroy, M 2003, Key Issues in New Knowledge Management, Elsevier Science, Burlington, MA.

Fitzsimmons, D 2009, ‘LESSONS FROM HOSPITAL INFRASTRUCTURE DEVELOPMENT IN ONTARIO’, HaCIRIC 2009, p. 54.

Flanagan, R & Norman, G 1993, Risk management and construction, Blackwell Scientific, Oxford ; Boston.

Flannery, J 2001, Safety Culture and its measurement in aviation, November 2001, <http://asasi.org/papers/other/safety_culture_measurement_aviation.pdf>.

Floricel, Piperca & Banik. 2011, Increasing Project Flexibility: The Response Capacity of Complex Projects, Project Management Institue Inc, Newtown Square, Pennsylvania.

Floricel, S, Michela, J, George, M & Bonneau, L 2011, Refining the Knowledge Production Plan, PMI, Newtown Square, Pennsylvania.

Floricel, Michela, George & Boonneau. 2011, Refining the Knowledge Production Plan, Project Management Institue Inc, Newtown Square, Pennsylvania.

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